Job-Details
Wir suchen für unseren Kunden aus der IT-Elektronik in München, in Vollzeit eine*n
Customer Service Representative (w/m/d) IT-Elektronic
Ihre Vorteile:
- Unbefristeten Arbeitsvertrag in einem dynamischen Unternehmen
- Betriebl. Altersvorsorge, Fahrtkosten, Unfallversicherung
- Direktvermittlung oder kurzfristige Übernahme beim Kunden
- 30 Tage Urlaub, Kantine im Haus, gute Einarbeitung und Verkehrsanbindung
- Gute Verkehrsanbindung, gute Einarbeitung, Entwicklungsmöglichkeit
- Vertrauensvolle Zusammenarbeit, persönlicher Kontakt, Fairness, Kollegialität, Respekt und gegenseitige Unterstützung
Dies werden Ihre Aufgaben sein:
- Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlog
- Stock checks and security stock monitoring / maintenance
- Identify, internally escalate and solve any potential delivery problem
- Proactive follow up with customers on purchase orders
- Be key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customer
- Liaise with customer through all steps of the logistic process
- Customer claim coordination
Ihre Qualifikation:
- English: Fluent (written & spoken)
- German: Good working level (written & spoken)
- Strong interpersonal and telephone communication skills
- Pragmatic & accountable work style combined with good analytic skills and attention to detail
- Willing to work according to set procedures
- Strive for ownership & task conclusion
- Good communication skills & good team worker; self-motivated with autonomous work-style
- fluency with Excel and experience with data entry and data maintenance in MRP systems ideally Oracle
- Business Diploma/College degree (“Kaufmännische Ausbildung”) or equivalent in e.g. import/export management
- Ideally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor)